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Website Privacy Policy

(Website)

Last updated: 2025

This Privacy Policy explains how PatentPlus IO UG (haftungsbeschränkt) processes personal data when you visit our website www.patentplus.io.

 

These notices apply only to the website. Separate privacy information for the PatentPlus Platform (Transfer Hub & Industry Search) is provided here.

 

1. Company

PatentPlus IO UG (haftungsbeschränkt)
Rosenthaler Str. 72A
10119 Berlin, Germany
Email: info@patentplus.io

2. Data collected when visiting the website

When you access our website, the hosting environment automatically processes:

  • IP address

  • Date and time of access

  • Browser type and device information

  • Pages visited

  • Security, performance, and error logs

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in providing a secure and functioning website). No profiling or automated decision-making takes place.

3. Hosting

Our website is operated using an external website platform and hosting provider acting as our data processor in accordance with Art. 28 GDPR. Depending on the technical setup, personal data may be processed in countries which the European Commission has formally recognised under Art. 45 GDPR as providing a level of data protection essentially equivalent to that of the EU, or – where no such decision exists – on the basis of appropriate safeguards in line with Art. 46 GDPR, such as the Standard Contractual Clauses or comparable instruments. These measures ensure that an EU-level standard of data protection is maintained for website visitor data.

4. Cookies & Consent Banner

Our website uses cookies to ensure technical operation and - with your consent - to enable additional functionality.

A cookie banner is displayed on your first visit.

4.1 Cookie Categories

Essential Cookies (always active)

  • Required for security, stability and core functionality.

  • These cannot be disabled.

  • Legal basis: Art. 6(1)(f) GDPR

Functional Cookies (optional)

  • Store user preferences to improve the browsing experience.

  • Legal basis: Art. 6(1)(a) GDPR

Analytics Cookies (optional)

  • Help us understand how visitors interact with our website.

  • Legal basis: Art. 6(1)(a) GDPR

Marketing Cookies (optional)

  • Used to measure advertising effectiveness or display relevant content.

  • Legal basis: Art. 6(1)(a) GDPR

 

4.2 Consent Management

You may:

  • accept all cookies,

  • reject all optional cookies, or

  • select individual categories (granular consent).

5. Data you provide to us

If you contact us via contact form, email, or phone, we process:

  • Name

  • Email address

  • Message content

  • Optional: phone number, organisation

  • Any other information you voluntarily provide

Legal basis:

  • Art. 6(1)(b) GDPR (contract initiation / handling your request),

  • Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries).

We use this data solely to process and answer your request.

6. Contact forms and communication

When you contact us via a form, email, or phone, we process:

  • Name

  • Email address

  • Content of your message

  • Optional: phone number, organization

7. Email, CRM and communication tools

To manage enquiries, support communication and business correspondence, we may use external communication and customer relationship tools, such as:

  • email services (e.g. workspace / business email providers)

  • CRM or contact management tools (e.g. for tracking conversations and follow-ups)

These service providers act as data processors under Art. 28 GDPR and process personal data only on our documented instructions. We do not use these tools to send marketing communications without a corresponding legal basis (e.g. consent or legitimate interest with the option to object).

Legal basis:

  • Art. 6(1)(b) GDPR (contract initiation / handling your request),

  • Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries)

We use this data solely to process your request.

8. How we use personal data (website)

We may use personal data collected via the website to:

  • provide and operate the website

  • respond to contact requests

  • maintain IT security and detect misuse

  • analyse and improve the performance and usability of the website (in aggregated form)

  • comply with legal obligations

We do not sell personal data or share it with third parties for their own marketing purposes.

9. Data disclosure

Personal data is only shared:

  • with authorized processors required for website operation (e.g., hosting, security),

  • if legally required, or

  • if you explicitly consent

We do not share personal data for advertising networks, profiling, or reselling.

10. Data transfers

We do not ourselves transfer website visitor data outside the EU/EEA.

However, our external website provider may process data in jurisdictions that:

  • have an EU adequacy decision, or

  • apply approved GDPR safeguards, including Standard Contractual Clauses or equivalent mechanisms.

 

These measures ensure an appropriate level of protection as required by Art. 44-49 GDPR.

 

11. Data security

We take appropriate technical and organisational measures to protect personal data, including:

  • TLS/HTTPS encryption

  • access control

  • secure hosting environments

  • firewalls and DDoS protection

  • regular security updates and monitoring

  • restricted access for staff on a “need-to-know” basis

12. Retention periods

  • Server log files: generally retained for 7-30 days

  • CRM / email correspondence: retained as long as there is a legitimate interest or a legal obligation (e.g. commercial or tax law)

 

After expiry of the relevant period, data is deleted or anonymised.

13. Your rights

You have the following rights under the GDPR:

  • Access (Art. 15)

  • Correction (Art. 16)

  • Erasure (Art. 17)

  • Restriction (Art. 18)

  • Data portability (Art. 20)

  • Objection (Art. 21)

Please send requests to: info@patentplus.io

14. External links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of such third-party sites. We recommend that you read the privacy policies of each website you visit.

15. Updates

We may update this Privacy Policy to reflect legal, technical, or operational changes.
The latest version is always available on this website.

16. Limitation of Liability

Nothing in this Privacy Policy limits or excludes any obligations imposed on PatentPlus under applicable data protection laws, including the GDPR.

To the extent permitted by law, PatentPlus is not responsible for any damages arising from:

  • the use of third-party websites linked from this site,

  • the actions or omissions of external service providers acting independently as controllers,

  • technical interruptions, temporary unavailability, or security incidents that occur despite the implementation of appropriate technical and organisational measures.

PatentPlus takes reasonable steps to protect personal data processed through this website. However, no method of data transmission or storage can guarantee absolute security. This Privacy Policy is provided for transparency purposes and does not constitute a contractual warranty or guarantee beyond statutory requirements.

 

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